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Addressing Freight Shipment Challenges with Archway

January 04, 2024

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OVERVIEW

In their quest to overcome the challenges of on-time freight shipments, the well-known CPG business giant found a dedicated partner in Archway. In collaboration with their in-house transportation experts, Archway took a proactive approach to address the complex logistics intricacies that had been causing disruptions in the delivery process.

Challenge

  • Ongoing challenges in delivering on-time freight shipments.

  • Issues included long wait times, embargoed carriers, and carriers unwilling to work with grocery distribution centers.

  • Required a partner for deliveries to multiple grocery partners across the entire United States.

Archway Solution

  • Collaborated with in-house transportation experts at Archway.

  • Proactively collected data and specifications from client partners for deliveries.

  • Developed routing guides within the Transportation Management System.

  • Ensured selection of partners with strong track records for grocery partner deliveries.

Results

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Improved on-time delivery rate for freight shipments to the grocery channel.

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On-time delivery increased from 80% in Q4 2021 to over 95% in Q4 2022.

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