Safely and Efficiently Manage Sample
and Literature Fulfillment
Archway realizes the substantial impact of industry regulations on the marketing supply chain, which is why our fulfillment solution is driven by safe sample distribution and tracking, consolidated shipments, customized print, and a centralized online ordering platform, providing you with a safer and smarter marketing supply chain. We leverage the right storage, tracking and fulfillment technology and procedures certified to meet all industry regulations to fulfill samples, products, marketing collateral, literature, premium materials, displays, and discount cards to consumers, physicians, sales reps and to conventions. Our solutions can be integrated or stand alone to provide you with the flexibility you need to meet the needs of your marketing mix, simplify the process and reduce costs.
Archway manages highly regulated product sample and literature fulfillment from 1 million square feet of secure, temperature and humidity controlled distribution space. We are DEA registered and appropriately licensed as required in all 50 states to store, handle and distribute pharmaceutical samples, including prescription, OTC and Schedule 3, 3N, 4 & 5 controlled substances to consumers, physicians, sales reps and conventions. Archway also manages state license and DEA registration number validation to ensure recipients are eligible to receive samples. To save on packaging, shipping and handling, we can also ship marketing materials, literature and premiums with samples all in a consolidated shipment.
Our facilities are environmentally controlled to ensure your products are stored within the proper temperature and humidity levels. We also maintain a strict adherence to all FDA and DEA requirements with separately zoned alarm systems, restricted access areas, and 24-hour video surveillance.
Accurately forecasting demand is the key to controlling print spend for marketing materials. Archway’s demand planning tool provides methodology to document and forecast needs for marketing vehicles to deliver print-on-demand that reduces obsolescence and saves money. To make sure we only distribute up-to-date marketing materials, we track collateral version information. We also provide historical tracking and forward planning to ensure that there are no back orders or stock outs, and will set up automatic e-mail communications to notify you when quantities are low.
We understand the highly regulated and confidential nature of the pharmaceutical and life science industry. Archway takes great care to be sensitive to, and compliant with the regulations that govern the fulfillment of industry marketing materials, products and samples. We are:
- Appropriately licensed as required in the United States to store, handle and distribute pharmaceutical samples, including prescription, OTC and Schedule 3, 3N, 4 & 5 controlled substances
- DEA Registered
- Verified Accredited Wholesale Distributor (VAWD) through audit certificate from National Association of Boards of Pharmacy (NABP), (South Bend, IN)
- PDMA Compliant
- CFR 21 Part 11, 203, 205, 211, and 1301 Compliant
- CFR 49 Compliant
- PhRMA Code of Ethics Compliant
- HIPAA compliant including PHI security as further set forth in the HITECH Act
- Procedures follow cGMP and cGDP guidelines
- 5 ISO 9001:2008 Certified Facilities
- Hazardous Material Certified
For marketing campaign pushes and pulls, Archway designs a customized order management interface that administrators and sales reps can access to order materials and samples. This ordering portal is based on your specific business needs and can be accessed through the web or integrated with your existing system. Driven by user profiling, administrators have virtual control of inventory management to determine user rules to manage who can order what, when and how many. The order management tool also gives your access to reports and inventory management tools.
In a tightly controlled industry, you need effective inventory management with accurate expiration and lot tracking. Archway’s inventory information is tracked at the item and location level and never mixed within storage locations, giving you the visibility you need in case of recall. Our systems are built to safely manage samples according to industry regulations, temperature and humidity requirements, and your own business rules.